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Support
Need help with Kingdom Rising? We're here for you. Before reaching out, check the common questions below — your answer may already be here.
I didn't receive the items I purchased
Close and reopen the app while connected to the internet. If your items still don't appear within a few minutes, contact support with your order receipt and in-game name.
Can I transfer my kingdom to another device?
Yes. Sign in with the same account on the new device and your progress will restore automatically.
How do I reset or delete my account?
Email support from the address linked to your account and request deletion. We will remove your profile and kingdom data within 30 days.
My purchase failed or was charged twice
Contact support with the transaction ID from your Apple receipt. We will verify the charge and resolve it.
Contact support
Couldn't find what you need? Email us directly and we'll get back to you as soon as possible.
support@kingdomrising.sbs