Terms of Service

1. Agreement to these terms

Kingdom Rising (the “Game”) is a free-to-play strategy game operated by the Kingdom Rising team (“we”, “us”). By opening the Game, playing as a guest, creating an account, or making a purchase, you agree to these Terms of Service. If you do not agree, please stop using the Game.

We may update these terms as the Game evolves. Material changes will be reflected in the “last updated” date at the top of this page, and continuing to play after a change means you accept the updated terms.

2. Eligibility and age

You must be old enough to form a binding contract in your country to create an account. If you are a minor, you may only play with the involvement and permission of a parent or legal guardian, who is responsible for any purchases made on the account.

• One person, one kingdom: each email address may be registered to a single kingdom.
• You are responsible for keeping your sign-in credentials private.
• You must tell us promptly if you believe someone else has accessed your account.

3. Guest play versus registered accounts

The Game can be played immediately as a guest. Guest play is intentionally temporary.

• Guest progress lives only in the current browser session and is not uploaded, backed up or recoverable.
• Clearing site data, switching device or browser, or returning later starts a brand-new guest kingdom.
• Registered accounts store progress against your email address so it can be restored on any device you sign in from.
• We cannot transfer, merge or recover a guest kingdom into a registered account.

4. Your kingdom and save data

Your kingdom is stored on our servers and validated there. Progress writes are checked against expected limits before they are accepted, which keeps genuine play safe and blocks fabricated progress.

• Rewards such as daily chests, quest rewards and shop grants are awarded by the server, not by your device.
• A save that fails validation may be rejected; repeated rejections may result in a reset.
• We may reset, roll back or adjust a kingdom to correct a bug, exploit or economy imbalance.

5. Fair play and prohibited conduct

The Game is competitive, so the rules below apply to everyone. You agree not to:

• Modify, forge or inject save data, network traffic, memory or game files.
• Use bots, scripts, macros, emulated input or any form of gameplay automation.
• Knowingly abuse a bug, duplication glitch or exploit instead of reporting it.
• Buy, sell, rent, gift or trade accounts, kingdoms or in-game items outside the Game.
• Attempt to access another player's account, data or kingdom.
• Probe, overload, scrape or interfere with our servers, APIs or rate limits.
• Reverse engineer, decompile or create derivative clients of the Game.

Kingdoms found to be tampered with may be reset, suspended or permanently banned without prior notice and without refund.

6. Virtual items, gems and purchases

Gems, gold, wood, troops, buildings, shields, passes and cosmetics are virtual items licensed to you for use inside the Game. They are not your property and have no monetary value.

• Virtual items cannot be redeemed for cash, transferred outside the Game, or exchanged with other players.
• Prices, drop rates, costs and balance values may change at any time to keep the Game fair and sustainable.
• Purchases are processed by the app store or payment provider you buy through; their terms and refund rules apply.
• One-time offers, such as starter packs and passes, may be purchased once per account as stated in the shop.
• Unused virtual items are forfeited if your account is closed, banned, or if the Game is discontinued.

Where local law grants you a statutory right of withdrawal or refund, that right is unaffected by anything in this section.

7. Global chat and community conduct

Global chat is a shared, public space visible to every signed-in player alongside your display name. When posting you agree not to send:

• Harassment, threats, hate speech or discriminatory content.
• Sexual content, graphic violence or content harmful to minors.
• Spam, flooding, advertising, referral links, scams or account-trading offers.
• Personal information about yourself or anyone else, including contact details.
• Impersonation of other players, moderators or the Kingdom Rising team.

Chat is rate limited to prevent flooding. We may remove messages, mute, suspend or ban accounts that break these rules, and we may retain moderation records for safety purposes.

8. Display names and avatars

Display names are visible to other players in chat, matchmaking and battle results. Names must not be offensive, misleading or impersonate someone else. Renaming costs gems as shown in the Game; avatar changes are free. We may rename an account whose name breaks these rules.

9. Attacks, matchmaking and shields

Attacking other kingdoms is a core part of the Game. Bases are matched from real players, and any base protected by an active shield cannot be attacked until that shield expires. Battle outcomes, trophy changes and loot are calculated within the Game's rules and may be adjusted if a result is found to be produced by an exploit.

10. Ownership and licence

The Game, including its code, artwork, logo, characters, music, text and branding, is owned by us and protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to play the Game for your own non-commercial entertainment. All rights not expressly granted are reserved.

11. Availability and changes

The Game is provided on an “as is” and “as available” basis. We may add, change, suspend or remove features, seasons, events, servers or the Game itself at any time, including for maintenance, balance or legal reasons. We do not guarantee uninterrupted or error-free service, and we are not responsible for loss of progress caused by circumstances outside our reasonable control.

12. Suspension and termination

You may stop playing and request deletion of your account at any time. We may suspend or terminate access if you breach these terms, if required by law, or if your activity threatens the security, integrity or economy of the Game. Termination removes access to your kingdom and any virtual items on it.

13. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses, or for lost progress, lost virtual items or lost profits arising from your use of the Game. Nothing in these terms excludes liability that cannot be excluded under applicable law, including your statutory consumer rights.

14. Contact

Questions about these terms, appeals against a ban, or reports of a bug or exploit can be sent to support@kingdomrising.sbs. Please include your account email so we can find your kingdom.